United States Duties
We've been monitoring the US tariff situation very closely over the course of 2025. Deliveries to the US were unaffected, up until August 29th. Unfortunately, as of that date, all Canada-to-US shipments must now be sent as DDP (Deliver Duty Paid).
How it used to work
Previously, all of our shipments were sent DDU (Deliver Duty Unpaid). That means we charged you for the product, and the shipping label, and the carrier picked up your shipment from our office.
Your carrier (usually, the USPS) would then determine if the package required any duties, and if necessary, contact you for payment before delivering your package.
Almost all of our orders were under $800, so they fell under the de minimis exemption ($800 since 2016; $200 since 1930) and you were charged no duty.
How it works now
As of August 29th, the US has suspended the duty-free de minimis import exemption. All shipments are now subject to duty. Exactly how much duty is constantly changing.
As of this writing, the baseline rate is 35% for most products made in Canada, with some exceptions for CUSMA-compliant items. We also sell products made in China; duties on these shipped to the US vary from 10% to as high as 70% (!)
Our shippers, including Canada Post, Purolator, and DHL, no longer accept shipments to the US that do not have pre-paid duties. This means we must collect these duties from you in the checkout process, or we cannot generate a shipping label and send the parcel to you.
You'll see the exact amount of duties charged in the checkout after you enter your shipping address and select a shipping option. Be prepared for 25-35% markup: it's not pretty.
This sucks. We hate it. If you are a US-based customer, and you hate it too, complain to your federal, state, and local representatives. Maybe this policy can be reversed.
Customers in Canada, and the rest of the world - everything remains the same. Order as always, receive product as always.
We apologise for the change, and hope to return to how things were as soon as possible.